Privacy statement (US)

This privacy statement was last changed on February 3, 2023, last checked on February 3, 2023, and applies to citizens and legal permanent residents of the United States.

In this privacy statement, we explain what we do with the data we obtain about you via https://pianonurse.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose and categories of data

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)

2. Sharing with other parties

We only share or disclose this data to other recipients for the following purposes:

Purpose of the data transfer: Payment Portal
Country or state in which this service provider is located: USA
Purpose of the data transfer: Payment Portal
Country or state in which this service provider is located: USA
Purpose of the data transfer: 
Country or state in which this service provider is located: 

3. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

4. How we respond to Do Not Track signals & Global Privacy Control

Our website responds to and supports the Do Not Track (DNT) header request field. If you turn DNT on in your browser, those preferences are communicated to us in the HTTP request header, and we will not track your browsing behavior.

5. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy on our Cookie Policy (US) webpage. 

We have concluded a data processing agreement with Google.

6. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

The security measures we use consist of:

  • Login Security
  • DKIM, SPF, DMARC and other specific DNS settings
  • (START)TLS / SSL / DANE Encryption

7. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

8. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

9. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person. We shall provide the requested information only upon receipt of a verifiable consumer request. You can contact us by using the information below. You have the following rights:

9.1 You have the following rights with respect to your personal data

  1. You may submit a request for access to the data we process about you.
  2. You may object to the processing.
  3. You may request an overview, in a commonly used format, of the data we process about you.
  4. You may request correction or deletion of the data if it is incorrect or not or no longer relevant, or to ask to restrict the processing of the data.

9.2 Supplements

This section, which supplements the rest of this Privacy Statement, applies to citizens and legal permanent residents of California (CPRA)

10. Children

Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.

11. Contact details

Genaida Benson
60 Beach Lake Rd SW
United States
Website: https://pianonurse.com
Email: gbenson@pianonurse.com

Phone number: 6162326671

Annex

WooCommerce

We collect information about you during the checkout process on our store.

What we collect and store

While you visit our site, we’ll track:
  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site. When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders. We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 10 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses. We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example -- Paypal, Stripe, and Woocommerce

Payments

We accept payments through PayPal and Stripe. When processing payments, some of your data will be passed to PayPal and or Stripe, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal Privacy Policy for more details.

iThemes Security

What personal data we collect and why we collect it

Cookies

Some forms on this site require the use of Google's reCAPTCHA service before they can be submitted. If you consent to use Google's reCAPTCHA service, a cookie is created that stores your consent. This cookie deletes itself after thirty days.

Security Logs

The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 60 days.

Login Device Protection

Session data, such as IP addresses and user agents, are stored to verify that users with the role or higher are logging-in from trusted devices.

Who we share your data with

A QR code image is generated for users that set up two-factor authentication for this site. This image is generated using an iThemes hosted API. As part of generating this image, your username is sent to the API. This data is not logged. For privacy policy details, please see the iThemes Privacy Policy. When using the Remember Device for Two-Factor, a cookie (itsec_remember_2fa) will be set with a secure token that expires in 30 days. Some forms on this site require the use of Google's reCAPTCHA service before they can be submitted. Use of the reCAPTCHA service is subject to the Google Privacy Policy and Terms of Use.

When running Security Check, ithemes.com will be contacted as part of a process to determine if the site supports TLS/SSL requests. No personal data is sent to ithemes.com as part of this process. Requests to ithemes.com include the site's URL. For ithemes.com privacy policy details, please see the iThemes Privacy Policy.

This site is scanned for potential malware and vulnerabilities by the iThemes Site Scanner. We do not send personal information to the scanner; however, the scanner could find personal information posted publicly (such as in comments) during the scan.

In order to ensure file integrity, iThemes Security pulls data from wordpress.org, ithemes.com, and amazonaws.com. No personal data is sent to these sites. Requests to wordpress.org include the WordPress version, the site's locale, a list of installed plugins, and a list of each plugin's version. Requests to ithemes.com and amazonaws.com include the installed iThemes products and their versions. For wordpress.org privacy policy details, please see the WordPress Privacy Policy. For ithemes.com privacy policy details, please see the iThemes Privacy Policy. Requests to amazonaws.com are to content added and managed by iThemes which is covered by the Amazon Web Services Data Privacy policy.

How long we retain your data

Security logs are retained for 60 days.

Where we send your data

 This site is part of a network of sites that protect against distributed brute force attacks. To enable this protection, the IP address of visitors attempting to log into the site is shared with a service provided by ithemes.com. For privacy policy details, please see the iThemes Privacy Policy.

Really Simple SSL

Really Simple SSL and Really Simple SSL add-ons do not process any personal identifiable information, so the GDPR does not apply to these plugins or usage of these plugins on your website. You can find our privacy policy here.

WooCommerce

We collect information about you during the checkout process on our store.

What we collect and store

While you visit our site, we’ll track:
  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site.

Note: you may want to further detail your cookie policy, and link to that section from here.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders. We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses. We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example --

Payments

We accept payments through PayPal and Stripe. When processing payments, some of your data will be passed to PayPal and or Stripe, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal Privacy Policy for more details.

iThemes Security

What personal data we collect and why we collect it

Security Logs

The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 60 days.

Who we share your data with

 A QR code image is generated for users that set up two-factor authentication for this site. This image is generated using an iThemes hosted API. As part of generating this image, your username is sent to the API. This data is not logged. For privacy policy details, please see the iThemes Privacy Policy.

When running Security Check, ithemes.com will be contacted as part of a process to determine if the site supports TLS/SSL requests. No personal data is sent to ithemes.com as part of this process. Requests to ithemes.com include the site's URL. For ithemes.com privacy policy details, please see the iThemes Privacy Policy.

 This site is scanned for potential malware and vulnerabilities by the iThemes Site Scanner. We do not send personal information to the scanner; however, the scanner could find personal information posted publicly (such as in comments) during the scan.

In order to ensure file integrity, iThemes Security pulls data from wordpress.org, ithemes.com, and amazonaws.com. No personal data is sent to these sites. Requests to wordpress.org include the WordPress version, the site's locale, a list of installed plugins, and a list of each plugin's version. Requests to ithemes.com and amazonaws.com include the installed iThemes products and their versions. For wordpress.org privacy policy details, please see the WordPress Privacy Policy. For ithemes.com privacy policy details, please see the iThemes Privacy Policy. Requests to amazonaws.com are to content added and managed by iThemes which is covered by the Amazon Web Services Data Privacy policy.

How long we retain your data

Security logs are retained for 60 days.

Where we send your data

This site is part of a network of sites that protect against distributed brute force attacks. To enable this protection, the IP address of visitors attempting to log into the site is shared with a service provided by ithemes.com. For privacy policy details, please see the iThemes Privacy Policy.

Really Simple SSL

Really Simple SSL and Really Simple SSL add-ons do not process any personal identifiable information, so the GDPR does not apply to these plugins or usage of these plugins on your website. You can find our privacy policy here.

WordPress

Who we are

Our website address is: https://pianonurse.com.

What personal data we collect and why we collect it

The data we may or may not collect  users and site visitors may include personal data, such as name, email address, personal account preferences; transactional data, such as purchase information; and technical data, such as information about cookies

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

How does WP Mail SMTP work?

WP Mail SMTP plugin easily resolves email delivery problems by improving and changing how your WordPress site sends email. We reconfigure the wp_mail() function to either use proper SMTP host credentials or leverage a built-in SMTP mail provider. When using one of our built-in SMTP mail provider integrations (recommended), emails are sent using the provider’s direct API. This means even if your web host is blocking SMTP ports, your emails still send successfully. This helps you fix all WordPress not sending email issues. WP Mail SMTP plugin includes many different SMTP setup options:
  1. SMTP.com (Recommended)
  2. Sendinblue SMTP (Recommended)
  3. Mailgun SMTP
  4. SendGrid SMTP
  5. Gmail SMTP
  6. Microsoft SMTP (Outlook.com and Office 365) [Pro]
  7. Amazon SES SMTP [Pro]
  8. Zoho Mail SMTP [Pro]
  9. All Other SMTP
For most options, you can specify the “from name” and “email address” for outgoing emails. Instead of having users use different SMTP plugins and workflows for different SMTP providers, we decided to bring it all in one. This is what makes WP Mail SMTP, the best SMTP solution for WordPress.

SMTP.COM

SMTP.com is a recommended transactional email service. With over 22 years of email delivery expertise, SMTP.com has been around for almost as long as email itself. They are known among internet providers as one of the most reliable senders on the internet. Their easy integration process lets you start sending emails in minutes and benefit from years of experience. SMTP.com provides users 50,000 free emails the first 30 days. Read our SMTP.com documentation for more details.

Sendinblue SMTP

Sendinblue is a recommended transactional email service. They serve 80,000+ growing companies around the world and send over 30 million emails each day. Their email deliverability experts are constantly at work optimizing the reliability and speed of their SMTP infrastructure. Sendinblue provides users 300 free emails per day. Read our Sendinblue documentation for more details.

Mailgun SMTP

Mailgun SMTP is a popular SMTP service provider that allows you to send large quantities of emails. They provide 5,000 free emails per month for 3 months. WP Mail SMTP plugin offers a native integration with MailGun. All you have to do is connect your Mailgun account, and you will improve your email deliverability. Read our Mailgun documentation for more details.

SendGrid SMTP

SendGrid has a free SMTP plan that you can use to send up to 100 emails per day. With our native SendGrid SMTP integration, you can easily and securely set up SendGrid SMTP on your WordPress site. Read our SendGrid documentation for more details.

Gmail SMTP

Often bloggers and small business owners don’t want to use third-party SMTP services. Well you can use your Gmail or G Suite account for SMTP emails. This allows you to use your professional email address and improve email deliverability. Unlike other Gmail SMTP plugins, our Gmail SMTP option uses OAuth to authenticate your Google account, keeping your login information 100% secure. Read our Gmail documentation for more details.

Microsoft SMTP (Outlook.com and Office 365)

Many business use Outlook.com or Office 365 to their to power their email. For those users, the Microsoft mailer can be a great option. This integration allows you to use your existing Outlook.com or Office 365 account to send your emails reliably.

Amazon SES SMTP

Advanced or technical users can harness the power of Amazon AWS (Amazon Web Services) with the Amazon SES mailer. With this integration, you can send a high volume of emails at a very reasonable rate. Read our Amazon SES documentation for more details.

Zoho Mail SMTP

Send emails using your personal or business Zoho Mail account, all while keeping your login credentials safe. Read our Zoho Mail documentation for more details.

Other SMTP

WP Mail SMTP plugin also works with all major email services such as Gmail, Yahoo, Outlook, Microsoft Live, and any other email sending service that offers SMTP. You can set the following options:
  • Specify an SMTP host.
  • Specify an SMTP port.
  • Choose SSL / TLS encryption.
  • Choose to use SMTP authentication or not.
  • Specify an SMTP username and password.
To see recommended settings for the popular services as well as troubleshooting tips, check out our SMTP documentation. We hope that you find WP Mail SMTP plugin helpful!

WP Mail SMTP PRO

In addition to native Microsoft, Amazon SES, and Zoho Mail integrations, WP Mail SMTP Pro provides access to many other powerful features and services. Click here to purchase WP Mail SMTP Pro now!

Email Log

Email Logging lets you log and view all emails sent from your site. Email logs are helpful for storing emails for your records, auditing outgoing emails, and debugging during site development.

Manage WordPress Emails and Notifications

The Manage Notification feature gives you full control over which email notifications WordPress sends. This means you can disable different WordPress notification emails. Don’t want to receive emails when new users are created? No problem, turn it off.

WordPress Multisite Network Settings

For users running a multisite network, our network settings provide a centralized location to easily configure your SMTP settings for all sites, saving you time.

Expert Support

We provide limited support for the WP Mail SMTP plugin on the WordPress.org forums. Access to our world class one-on-one email support is available to WP Mail SMTP Pro users.

White Glove Setup

Our White Glove Setup service is a great option that anyone can benefit from. Whether you don’t have the time or maybe you feel a bit in over your head – we’ve got you covered. You can sit back and relax while we set up everything for you. White glove setup includes WP Mail SMTP plugin installation and setup, configuration adjustments to your DNS for proper email domain name verification, SMTP.com or Mailgun setup, and final testing to confirm everything is passing with flying colors.

Security

The WP Mail SMTP team takes security very seriously. Not only does the plugin follow all security best practices, but we have several options available to ensure your site is safe and secure.
  • Direct SMTP mailer integrations (recommended), such as SMTP.com, SendGrid and Mailgun, use the official provider APIs. This means you never enter your username or password in the plugin settings and these credentials are not stored in the database. Instead, we use tokens or API keys which are much more secure.
  • When using Other SMTP mailer, we provide the option to insert your password in your wp-config.php file, so it’s not visible in your WordPress settings or saved in the database.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

By default WordPress does not collect any analytics data. However, many web hosting accounts collect some anonymous analytics data. You may also have installed a WordPress plugin that provides analytics services. In that case, add information from that plugin here.

Who we share your data with

By default WordPress does not share any personal data with anyone.

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

We keep contact form entries for six months, analytics records for a year, and customer purchase records for ten years.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

How we protect your data

We take several measures to protect your data. This could include technical measures such as encryption; security measures such as two factor authentication; and measures such as staff training in data protection.

WooCommerce Shipping & Tax

By using this extension, you may be storing personal data or sharing data with external services. Learn more about how this works, including what you may want to include in your privacy policy.